Level 4

Queenstown

Semester A
February - November
Semester B
August - May

36 Weeks 
One night class per week

No Fees*

Whether you’re in business or are just starting one, this programme will give you the skills and knowledge to build a successful business.
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The Certificate in Small Business and Project Management (CSBM) is a comprehensive programme that teaches you everything to start and run a business – from marketing, business planning and customer service, right through to accounting and project management.    This programme is delivered by School of Thought on behalf of Te Wananga o Aotearoa, the programme owner.  ​

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You'll learn about:

• project review and presentation
• business planning and operation
• accounting and finance
• marketing and research
• staff management and teamwork
• sales and customer service.​

You'll know how to:

• create your own business plan
• manage a project from start to finish
• analyse customers and competitors
• market to your customers
• operate your business efficiently
• manage staff and business relationships
• manage and operate your accounts.​

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​How you'll study:

• Classroom based, one night a week
• Home assignments 

What you'll get:​

• New Zealand Certificate in Business (Small Business) Level 4
• New Zealand Certificate in Project Management (Level 4)
• Te Wānanga o Aotearoa Certificate in Small Business and Project Management

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Programme Content ​

Module 1: Business & Project Planning
This module provides an introduction to both project planning and the business plan. You will learn about project planning tools and techniques, the components of a project and components of a business plan. You will develop your own plan for the business planning project which will be completed over the duration of the programme, and then complete the first component of the business plan, the Strategic Profile.

​Module 2: Industry & Market Analysis
This module involves researching the industry and market for a business. You will complete a situational analysis incorporating the use of external analysis tools and will consider social, cultural and environmental factors and opportunities relating to your business. An introduction to market research is also covered within the module, where you will learn how to prepare a research brief and questionnaire. 

Module 3: Operations & Customer Service
This is one of the larger modules within the programme, covering topics relating to operational areas such as customer service and sales, communications, production processes and technology, online business and business law. The operational aspect of implementing and monitoring a project is also covered, where you will implement and reporting on the progress of the market research project you planned in the previous module. 

Module 4: Human Resource Management
In this module, you will learn about the human resource aspects of operating and growing a business. From a planning perspective, topics covered include organisational structure, managing change and exit strategies.

Module 5: Marketing
This module focuses on marketing.  You will learn how to analyse and use the results of market research, and in doing so complete the market research project you commenced in module 2. The remainder of the module covers the fundamental marketing concepts including target markets, positioning and the components of the marketing mix.

Module 6: Accounting & Finance
This is the largest module within the programme. You will learn about the practical aspects of small business accounting and bookkeeping processes. This includes record keeping, completing GST returns and complying with income tax requirements, as well as understanding financial reports. Financial planning is also covered within the module, and you will complete a cash flow and profit forecasts and identifying the financing needs of your business.   

Module 7: Project Review & Presentation
In this final module, you'll review and report on the business plan project that they work on throughout the entire programme. There is a focus on communication skills, where you will give a oral presentations about your project.

Entry Criteria

• Be 16 years or older at the start of the programme;
• Be New Zealand citizen (or citizen of Australian, Tokelau, Niue, Cook Islands) or permanent residents;
• Meet the eligibility, suitability for admission, and external support criteria as outlined in the programmes pre-enrolment guidelines.
• Be committed to the hours required by the programme
• Attend an information session

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Tuition and Resource Costs

There are NO tuition fees for Certificate of Small Business & Project Management. This programme is available at no cost as long as you meet the entry criteria listed above.

You will also receive your own comprehensive set of CSBM resources including detailed lesson plans and workbooks. 

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